Reformatting the drive will erase the pre-loaded software, if it is not possible to save the software that came with the drive, it can be found in the Downloads Library under each specific drive's page.
However, it is required to register the drive in order to download any restricted software. The drive may need to be initialized. If so, please see Answer ID How to initialize or write a signature to a secondary hard drive or Solid State drive in Windows 7, Vista, XP for more information.
How to share an external hard drive between Mac and Windows
WD external drive is not seen by Windows or Mac and data on the drive is inaccessible for more information. Please see Answer ID Click here to access the latest firmware and update instructions.
- How to Format a WD hard drive to exFAT or FAT32 File System | WD Support;
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For more information, please see our knowledge base article WDBK3E xxxxxxx. View more.
How to Share an External Hard Drive Between Mac and Windows | Digital Trends
Download File Size: Read more View more. Select your Language Language. If you have issues with the drive showing up on your desktop, please see Answer ID WD external hard drive is not powering on or is not recognized on a Mac system for more information. If your Mac fails to install the drive or you get an error, you may need to try it on another computer to make sure that the drive is working properly. If the drive does not work on other computers and it's new, it's probable that the drive has been damaged, or has failed and should be returned to the place of purchase.
If the drive installs properly and you don't get an error, but the drive is not showing up on your Mac Desktop, then you may need to format the drive. You will need to connect the drive via USB 2. While Unix and Linux are not supported by WD on any of our external drives many distributions will work with with a WD external device.
Please contact your distribution manufactuer to ensure compatibility prior to purchasing the drive. The steps below are distro neutral, and include information only on how to physically connect the drive to your computer, and only from a command line. In case the answer did not answer your question, you can always visit the WD Community for help from WD users.
Partition the drive on Windows 10
Return to WDC. Answer ID Consequently, Western Digital does not have, nor provides, drivers for the majority of external hard drives.
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- How to Partition and Format a WD Drive on Windows and macOS | WD Support.
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If the OS reports that it cannot find a driver for the drive please see: How to update Windows and macOS drivers. Upon connecting to the computer, the external hard drive should be recognized and ready for use. If the drive is not immediately recognized or appears to be read only on a Mac , it is likely formatted for Windows PC.
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- Partition the drive on a Mac.
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- How to install, partition, format, or reformat a WD external hard drive in Windows XP | WD Support;
If this is the case it's best to reformat the drive. See Answer ID In most cases, simply connect the external hard drive to an available data port on the computer for it to be recognized. These drives are formatted in a Linux filesystem, and can be refomatted only through the built-in Network Storage Manager with the exception of the older My Book World Blue Rings and NetCenter drives which could not be refomatted at all.
Important Windows information to know before getting started: In order to make a drive compatible with a PC which is formatted for Mac, it's best to re-partition and re-format to a Windows filesystem in order for the drive to work on the Windows system. Consequently we do not have, nor do we provide drivers for the majority of our external hard drives. If your OS reports that it cannot find a driver for your drive please see: If your drive is not immediately recognized or appears to be write-protected on a mac , it is likely formatted for a different OS.